Re: Forgot Password Not Working

by John Baker.

I'd like to thank Clay for pointing me in the right direction. I'm extrememly grateful. Afer four days, I finally got it fixed. Thank you. He suggested the following:

Site administration/ ▶Plugins/ ▶Message outputs/ ▶Email

Updating the fields to default (including default empty "smtp hosts") and updating the

No-reply address
noreplyaddress .

I did that, but I still had a little trouble. I had to do two more things. I had to make sure that I was using the the noreply address MOODLE was suggesting instead one of my own creation. Over the last few days I tried a few in the hopes of getting it to work, one of which was my own Yahoo address. That didn't work out well. I got a message from the Bluehost server with the following link that explained why: http://postmaster.yahoo.com/errors/postmaster-28.html

The second thing I needed to do was add the no reply address to the Yahoo filter and point the e-mail to my inbox. The funny thing was that it wasn't showing up in my SPAM or trash, but pointing it to the inbox did the trick. I can now get the messages and password resets in my Yahoo box. I'll be sure to tell my students that too. I wish I had tried that tried that earlier.

While playing around, I found out something very interesting. I found that I was only having this problem with Yahoo addresses. When I changed the sample student profile's email to a Hotmail address it all went through fine, messages and lost password notices.

I'd like to thank everyone who has posted on this topic. Together you helped me trouble shoot the problem. I hope my input will also be helpful.

Best wishes,

John