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Re: Confirmation emails being blocked/trashed

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by Visvanath Ratnaweera.  

Hi

> I don't usually get messages back from the servers who block the email. The confirmation email just doesn't get deliver to the recipient at all, and their account remains unconfirmed.

Then your Moodle is not set-up properly. If you are the administrator, you must set your Moodle in such a way that you get the bounced mails. Could you also clarify what "I don't usually get" means?

> The user usually contacts me to say they didn't receive the email so I go into the site and manually confirm them.

You can't handle technical cases in the air.

> I do get messages when an email can't be delivered because of an invalid email address, but it doesn't seem like I ever get the ones that are blocked.

Who was talking of the mails being sent, I said "Collect the messages you get from those blocking mail servers..", i.e. the bounced mail.

> And if I did, I wouldn't know the first place to look to remedy the issue even if I saw the headers and the message.

Then your Moodle site needs an administrator who could!
sad

P.S. Did you want to say something at the end of your previous post and then hesitated. There is a whole bunch of key strokes there!
;(

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